Privacy Policy
Data Protection
Collection and Use of Personal Data from Customers, Suppliers, and Other Clients
We want to inform you about our practices regarding the collection and utilization of the personal data you provide. This is essential for the successful conclusion and execution of a sales contract between us. It applies to both our existing and potential customers, as well as to companies or individuals from whom we procure goods and/or services.
For our customers, we utilize your data to send you offers, understand the specific requirements or preferences for a particular product or service, facilitate prompt and efficient delivery, handle invoicing, and maintain effective communication with you.
If you are a supplier or contractor, your personal data is also necessary for the successful conclusion and execution of the sales contract. This information allows us to communicate the specifications or requirements we expect for a particular item or service, request quotes, place orders, process payments, and maintain seamless and efficient communication regarding various aspects of the agreement.
Please note that providing your personal data is not obligatory. However, failure to provide adequate or any personal data may hinder our ability to carry out the aforementioned activities effectively.
Google reCAPTCHA
We utilize “Google reCAPTCHA” (referred to as “reCAPTCHA”) on our website, which is provided by Google Ireland Limited, located at Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
reCAPTCHA is used to verify whether the data entered on our website (e.g., through a contact form) is being submitted by a human or an automated program. To accomplish this, reCAPTCHA analyzes the behavior of website visitors based on various characteristics. This analysis initiates automatically when a visitor clicks on our website. During the analysis, reCAPTCHA assesses different types of information, such as IP address, duration of the visit, and mouse movements made by the user. The collected data from this analysis is transmitted to Google.
It’s important to note that the reCAPTCHA analysis occurs in the background, without explicitly notifying website visitors that an analysis is taking place.
For further information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: Google Privacy & Terms and Google reCAPTCHA.
Google Maps
This website incorporates the map service Google Maps, provided by Google Ireland Limited (hereinafter referred to as “Google”), located at Gordon House, Barrow Street, Dublin 4, Ireland. To utilize the features of Google Maps, it is necessary to store your IP address. This data is typically transmitted to a Google server in the USA and stored there.
The provider of this website has no control over the transmission of this data. The use of Google Maps is intended to enhance the visual presentation of our online offerings and improve the ability to locate the specified places on the website. You have the right to withdraw your consent at any time.
For more information on how user data is handled, please refer to Google’s privacy policy: https://policies.google.com/privacy?hl=nl.
Transfer to Third Parties
As part of the potential execution of a sales contract with you, it may be necessary for us to share your personal data with third parties. This is done to facilitate the supply of spare parts, materials, and products or to carry out services on our behalf. We utilize an external server to store our sales and purchase data, which includes your personal information. Therefore, our server provider will have access to your personal data. Additionally, we utilize Microsoft Office and its associated storage facilities for emails and other files. Please note that as we utilize a newsletter dispatch service, your personal data will also be shared with the provider of this service.
Direct Marketing
If you are a regular customer who frequently places orders with us, we will securely store and utilize the personal data you provide. This enables us to personally inform you via email about our current and upcoming products or services, as well as potentially make tailored offers. Our intention in using your personal data for this purpose is based on our legitimate interest to promote and market our products and services. However, we respect your preferences, and each promotional email you receive will include an unsubscribe link. If you no longer wish to receive this type of marketing communication, simply click on the unsubscribe link at the bottom of the email.
Please note that our customers will only receive promotional emails if they have provided their prior consent to do so.
Retention Period for Personal Data
If you have requested an offer from us but did not proceed to become a customer, we will retain your data for a maximum of seven years from our last contact. Similarly, if we have received an offer from you but did not become your customer, your personal data will be securely deleted within seven years from our last contact. However, if you have become our customer or we have become your customer, we will retain your personal data for a period of ten years after the end of the financial year in which the sales contract was concluded. Once this period has elapsed, we will proceed to delete your personal data in a secure manner.
Your Rights
You have the right to request access to your personal data held by us. Additionally, you can ask us to rectify or complete any inaccurate or incomplete information. Furthermore, you have the right to request the erasure of your personal data or the restriction of its processing. You may also object to the collection and use of your data or file a complaint with the appropriate data protection authority. If you wish, you can request to receive a copy of your personal data or have it transferred to another party. To exercise any of these rights, please contact us at the following address:
Contact
Itterpark 2, 40724 Hilden, Germany
Tel: +49 2103 9674 492 / +49 2103 9676 682, E-Mail: [email protected]
Of course, you can also contact us if you have any questions or require further information on the collection and use of your personal data.
Yupec Laser Germany GmbH
Amtsgerichts Jena, HRB 519333
Geschäftsführer: Weiming Zhang
Ust-Id~Nr. DE3552294798
The Germany is responsible for the processing of the personal data listed in this privacy statement.
Yupec Laser is a leading provider of advanced fiber laser solutions in Europe, specializing in the sales, technical support, and service of Raycus fiber lasers.
With years of experience and a team of industry experts, we will be happy to help you with all your laser and laser application needs.
For more information about our products and services, please feel free to get in touch with us. We look forward to collaborating with you and driving innovation together.